Terms & Conditions – Babli.cab

Welcome to Babli.cab, a ride-hailing platform owned and operated by Headway Business Solutions LLP (“we,” “our,” “us”). By accessing or using the Babli.cab website, mobile application, and related services (collectively, the “Services”), you agree to the following Terms & Conditions. If you do not agree, please do not use our Services.

1. Eligibility

  • Users must be at least 18 years of age to book or drive with Babli.cab.
  • By using the Services, you confirm that all information provided by you is accurate and complete.

2. User Accounts

  • To use Babli.cab, you must create an account with valid contact and identification details.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Any unauthorized use of your account must be reported immediately.

3. Ride Bookings & Payments

  • Fares are calculated based on distance, time, and other applicable factors.
  • All payments must be made through the app’s supported payment methods.
  • Additional fees may apply for waiting time, cancellations, or route changes.
  • Fares are non-refundable unless specified under cancellation/refund policies.

4. Cancellation Policy

  • Passengers may cancel a ride before pickup; cancellation charges may apply.
  • Drivers may cancel rides under valid circumstances such as safety concerns or incorrect bookings.

5. Safety & Conduct

  • Babli.cab ensures driver verification, real-time GPS tracking, and in-app safety features.
  • Users must behave respectfully with drivers and fellow passengers.
  • Any form of abuse, harassment, or illegal activity will result in suspension or termination of services.

6. Responsibilities

Passengers:

Must provide accurate pickup and drop-off details, and ensure safe conduct during rides.

Drivers:

Must follow traffic laws, ensure passenger safety, and maintain vehicle hygiene and reliability.

7. Limitation of Liability

Babli.cab is a technology platform connecting drivers and passengers. We are not liable for delays, accidents, loss of property, or service disruptions caused by third parties. Users agree to use the Services at their own risk.

8. Intellectual Property & Rights

All rights to the Babli.cab website, mobile application, design, and content are exclusively owned and reserved by Headway Business Solutions LLP. Unauthorized use, reproduction, or distribution of Babli.cab’s intellectual property is strictly prohibited.

9. Termination of Service

We reserve the right to suspend or terminate accounts if users violate these Terms & Conditions. We may modify, suspend, or discontinue Services at any time without prior notice.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in Ahmedabad, Gujarat.

11. Contact Us

For questions regarding these Terms & Conditions, please contact:

Headway Business Solutions LLP
Email: support@babli.cab
Phone: 9737600096